Refund policy

Refund Policy

We want you to be completely satisfied with your order. If you are not satisfied with your purchase, please review the return and refund information below.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return, the item must:

  • Be unworn and unused

  • Be in its original condition

  • Include all original tags and packaging

  • Be accompanied by proof of purchase, such as your order confirmation or receipt

We may request photos or additional information to assess the condition of the item.

To initiate a return, please contact us at info@aryanebrand.com. Once your request has been approved, we will provide you with the necessary return instructions.

Unless the item is defective, damaged, or we sent you the wrong product, return shipping costs are the responsibility of the customer.

Returns sent without prior approval may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it.

If your item arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible at info@aryanebrand.com. We will review the issue and work with you to find an appropriate solution.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Custom or personalized products

  • Gift cards

  • Sale items, unless they are defective or otherwise covered by applicable consumer rights

If you are unsure whether an item is eligible for return, please contact us at info@aryanebrand.com before placing your order.

Exchanges

If you would like to change the size, color, or style of an item, the easiest option is to return the original item and place a new order once your return has been accepted.

EU Right of Withdrawal

If you are located within the European Union, you generally have the legal right to cancel your purchase within 14 days of receiving your order, without providing a reason.

The withdrawal period and any applicable exceptions are governed by applicable EU consumer protection legislation.

To exercise your right of withdrawal, please contact us at info@aryanebrand.com within the applicable 14-day period.

Refunds

Once we receive your returned item, we will inspect it and notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

We aim to process approved refunds within 10 business days of receiving and inspecting the returned item. Please note that your bank or payment provider may require additional time before the refund appears in your account.

If you have not received your refund after 15 business days, please contact us at info@aryanebrand.com

Please note: This policy does not affect any mandatory consumer rights you may have under applicable law.